FAQ | Hiatus Marketing

Clear answers, before anything launches.

The core offer is deliberately simple. Campaign-specific commercial terms are confirmed before launch.

What counts as a qualified enquiry?−

A homeowner inside the agreed area, looking for the advertised service, with genuine contact details.

What happens if an enquiry is invalid?+

Invalid details, duplicates, out-of-area enquiries or enquiries for the wrong advertised service are replaced.

Are enquiries exclusive?+

Campaign structure and area coverage are agreed before launch. Any exclusivity arrangement should be confirmed as part of that agreement.

What locations can you target?+

Targeting is built around the contractor’s agreed service area. Availability is checked before a campaign is launched.

What services can you advertise?+

Hiatus is focused on landscaping, garden rooms and selected home improvement services where the campaign model is a good fit.

How are enquiries delivered?+

Qualified enquiries are sent to the contractor with the project and contact information captured during the enquiry journey.

What happens if 20 enquiries are not delivered within 30 days?+

Hiatus continues working at no additional cost until the agreed 20 qualified enquiries are delivered.